Well, it was bound to happen.

I returned from San Francisco/Seattle hoping to fulfill all the orders that came in when I was away only to have Canada Post go on strike!

Now I am wading through emails, convo’s, etc., hoping customers will remain patient as their items find their way to their new homes.
Unfortunately I had a bit of a run in with one customer- not patient at all, even a fellow Etsy seller! What is it with people and this crazy sense of entitlement? So, I reimbursed them out of good faith however, they did not see it this way.
What can you do?

This is the piece they will (hopefully, if it wasn’t lost in the mail) receive at some point.
I suggested they keep it, or give it away, or smash it.

I suspect I will receive my first ‘negative’ feedback from this person. 😦
Oh well!

Later I will post about my trip to Seattle, the Snag conference, and San Francisco!